All reviews

Review

Fax.Plus

Swiss-engineered HIPAA faxing for regulated enterprises

4.6^/5

Editor's score

Fax.Plus is the strongest enterprise option for HIPAA fax. Built by Alohi SA in Switzerland, it ships ISO 27001 and SOC 2 controls. The Enterprise plan signs a BAA at $79.99/month and adds SSO, a REST API, and a custom page allowance. Hospitals, multi-site clinics and regulated finance teams use it as their compliance backbone.

Review

iFax

Mobile-first HIPAA faxing with built-in eSign

4.5^/5

Editor's score

iFax feels like a real modern SaaS app. The mobile clients are polished. The Plus plan ships a free signed BAA from day one. eSign is built in, not sold as an add-on. For most healthcare practices and small businesses, it strikes the right balance. You get compliance, usability and a fair price without a procurement committee.

Review

Documo

HIPAA + HITRUST cloud fax with AI document automation

4.5^/5

Editor's score

Documo is the cloud fax service formerly known as mFax. The rebrand is complete. Every paid plan ships HIPAA-compliant with a BAA included. SOC 2 Type II and HITRUST certifications back it up. Four self-serve tiers cover solo practitioners up to mid-size teams. A Custom tier unlocks AI document processing for high-volume healthcare workflows.

Review

eFax

The category-defining brand for large enterprise fax operations

4.4^/5

Editor's score

eFax is the longest-running brand in cloud fax. Its base is enterprise. Customers value continuity and procurement that feels familiar. Three plans cover the catalogue. Plus is for solo senders. Pro suits small teams. Protect at $49.99 a month unlocks HIPAA. The price is high next to modern rivals. Yet it remains the safe-list pick for teams that have used eFax for years.

Review

Dropbox Fax

The HelloFax product, now under the Dropbox brand

4.4^/5

Editor's score

Dropbox Fax is the cloud fax product Dropbox bought as HelloFax in 2015. It now sits inside Dropbox Sign Services alongside Dropbox Sign and Dropbox Forms. Dropbox's Trust Center explicitly covers all three products under one compliance envelope. The web app is clean. The free tier removes friction. Fax numbers cover the US, UK and Canada. Integrations with Drive, Box and OneDrive feel native. HIPAA, HITECH, SOC 2 Type 2, ISO 27001, PCI DSS and GDPR all apply to the fax workflow when the BAA is signed at the Dropbox Sign Business or Premium tier.

Review

SRFax

Healthcare-grade fax across the US and Canada with PHIPA coverage

4.2^/5

Editor's score

SRFax is the quiet workhorse of healthcare fax. US clinics and Canadian law firms reach for it when they need HIPAA or PHIPA at a reasonable price. Healthcare plans start at $12.60 a month for 200 pages. The signed BAA is free. Every plan ships free PGP encryption — rare in this category. The Canadian coverage is better than most US-first rivals.

Review

Nextiva vFax

Affordable virtual fax from a UCaaS specialist

4.2^/5

Editor's score

Nextiva vFax is the standalone virtual fax product from Nextiva. The Essential plan starts at $7.95 a month yearly. It covers 500 combined pages. Professional jumps to $13.95 for 1,000 pages. Overage runs $0.03 a page across all tiers. The standard plans are not HIPAA-compliant. Yet Nextiva sells a dedicated HIPAA tier with a signed BAA at custom pricing. That tier also disables email-to-fax for security reasons. Inbound documents arrive in a secure portal.

Review

CocoFax

Budget-friendly online fax with broad compliance coverage

4.1^/5

Editor's score

CocoFax goes after the budget end of the market. The Lite plan costs $4.99 a month yearly. You get 60 pages. The higher tiers advertise HIPAA, GDPR and PHIPA coverage. The product gets the basics right. The web app is clean. Mobile apps ship on every plan. A 30-day money-back guarantee removes the risk of trying. One caveat for healthcare buyers. CocoFax has no published independent SOC 2 audit. Verify compliance claims before sending PHI.

Review

MetroFax

Straightforward, page-generous fax for small business

4.1^/5

Editor's score

MetroFax is the no-frills small-business choice. Three plans cover the catalogue. Essential delivers 550 pages a month for $11.95 ($9.96 annual). Best Value steps up to 1,050 pages at $14.95 ($12.46 annual). Professional sits at $37.95 for 3,000 pages ($31.63 annual). Overage runs just $0.03 a page — among the lowest you will find. No activation, minimum-commitment, or cancellation fees. One caveat: MetroFax does not market HIPAA compliance. Regulated buyers should look at iFax Plus or SRFax Healthcare Basic instead. Note: MetroFax is geo-restricted to US and Canadian users.